REFUND GUARANTEE

Our Commitment

We value each order because we understand its significance to you. Once an order is finalized, refunds are not available; However, you will be issued store credit for the full amount paid. This store credit will never expire and can be redeemed at any time, including during holidays.

We are dedicated to delighting every customer with stunning flowers and exceptional service. Recognizing that flowers are a perishable, natural product and that floral arrangements and gifts are crafted by hand, we take every measure to enhance the durability and quality of our floral offerings. Various factors can affect how long a flower will last or whether a design meets your expectations. As we continually seek to manage these factors for better floral outcomes, we welcome your feedback and questions. Should you find any issue with the quality of our products, please reach out to us immediately, and we will respond quickly to make things right.